Rochester Senior AdvisorThe Friendly Home is a 200-bed Medicare- and Medicaid-certified nursing home at 3156 East Avenue, Rochester, in the Town of Brighton, Monroe County, operating under NYSDOH certificate 2750301N. CMS gives The Friendly Home an overall rating of 4 out of 5 stars in Care Compare data as of October 1, 2026.
What star ratings does CMS give The Friendly Home in Rochester?
CMS gives The Friendly Home an overall rating of 4 out of 5 stars; its health inspection rating is 3, staffing 4 and quality measures 5, each out of 5.
| Measure | Value |
|---|---|
| Overall rating (CMS) | 4 of 5 |
| Health inspection rating (CMS) | 3 of 5 |
| Staffing rating (CMS) | 4 of 5 |
| Quality measures rating (CMS) | 5 of 5 |
| Certified beds / average residents per day | 200 / 167.6 |
| Ownership type (CMS) | Non profit - Corporation |
| Operator chain (CMS) | Not part of a listed chain |
| First certified for Medicare/Medicaid | January 1, 1976 |
| NYSDOH operating certificate | 2750301N, 200 beds on the state roster |
| Operator of record (NYSDOH) | Rochester Friendly Home Inc |
On an average day it cares for about 168 residents, roughly 84% of its certified beds (below the 91% median across Rochester-area nursing homes).
What deficiencies has CMS recorded at The Friendly Home?
CMS's most recent standard health inspection of The Friendly Home is dated December 19, 2025 and recorded 7 health deficiencies (7 from the standard survey and 2 from complaint investigations).
The prior rating cycle, with its standard survey on December 26, 2023, recorded 6 deficiencies. Infection-control inspections produced 0 citations. Across Rochester-area nursing homes the median latest-cycle count is 5, so The Friendly Home sits above the local middle.
CMS reports no fines and 0 payment denials in its three-year penalty window.
How many nursing hours do residents get at The Friendly Home?
CMS's staffing data credits The Friendly Home with 4.36 nurse hours per resident day, higher than the Rochester-area median of 3.72; RN time is 0.48 hours per resident day, lower than the Rochester-area median of 0.50.
Weekend total nurse staffing runs 3.63 hours per resident per day. Total nursing-staff turnover is 47.7% (lower than the Rochester-area median of 52.1%), and registered-nurse turnover is 26.1%. 0 administrators have left in the CMS measurement period. New York's minimum-staffing law (Public Health Law 2895-b) sets 3.5 hours a day, at least 2.2 from aides and 1.1 from licensed nurses; on CMS's reported figures (2.55 aide, 1.81 licensed) this home meets that standard, though the state checks compliance quarter by quarter.
What are the alternatives to The Friendly Home nearby?
With 200 certified beds it is larger than the Monroe County median of 120 nursing home beds; the closest other certified nursing home is Blossom Health Care Center Inc in Rochester, about 1.8 miles away in a straight line, rated 1 of 5 by CMS.
| Facility | Miles away | Certified capacity | CMS overall rating | Last CMS health inspection | Deficiencies cited |
|---|---|---|---|---|---|
| Blossom Health Care Center Inc 989 Blossom Road, Rochester 14610 | 1.8 | 80 | 1 of 5 | October 1, 2024 | 10 |
| Penfield Place 1700 Penfield Rd, Penfield 14526 | 2.1 | 48 | 5 of 5 | January 31, 2025 | 2 |
| Jewish Home of Rochester 2021 South Winton Road, Rochester 14618 | 3.0 | 328 | 5 of 5 | December 11, 2025 | 6 |
| The Brightonian, Inc 1919 Elmwood Avenue, Rochester 14620 | 3.0 | 54 | 5 of 5 | February 12, 2025 | 0 |
| Highlands Living Center 500 Hahnemann Trail, Pittsford 14534 | 3.1 | 122 | 2 of 5 | February 19, 2025 | 10 |
What is around The Friendly Home in Rochester?
The Friendly Home sits in the Town of Brighton, Monroe County; the nearest hospital is Highland Hospital (UR Medicine), about 4.1 miles away by straight line.
The next closest is Strong Memorial Hospital at about 4.9 miles; distances are straight lines, not drive times.
What questions does The Friendly Home's record raise?
Use the CMS numbers to steer the tour: ask to see the plan of correction for the 7 deficiencies cited on December 19, 2025, and what changed afterward.
- Turnover of 47.7% is at or below the local median; ask who the long-tenured charge nurses are on nights.
- At about 84% occupancy, ask which units have openings and why.
- CMS records a resident council here; ask when it meets and whether families can attend.
- If Medicaid will pay eventually, confirm The Friendly Home keeps Medicaid residents in the same room after conversion, and how the $50 monthly personal needs allowance is handled.
State record: The Friendly Home on NYS Health Profiles.
