Rochester Senior AdvisorThe Villages of Orleans Health and Rehabilitation Center is a 120-bed Medicare- and Medicaid-certified nursing home at 14012 Route 31, Albion, in the Town of Albion, Orleans County, operating under NYSDOH certificate 3620301N. CMS gives The Villages of Orleans Health and Rehabilitation Center an overall rating of 1 out of 5 stars in Care Compare data as of October 1, 2026.
What star ratings does CMS give The Villages of Orleans Health and Rehabilitation Center in Albion?
CMS gives The Villages of Orleans Health and Rehabilitation Center an overall rating of 1 out of 5 stars; its health inspection rating is 1, staffing 2 and quality measures 2, each out of 5.
| Measure | Value |
|---|---|
| Overall rating (CMS) | 1 of 5 |
| Health inspection rating (CMS) | 1 of 5 |
| Staffing rating (CMS) | 2 of 5 |
| Quality measures rating (CMS) | 2 of 5 |
| Certified beds / average residents per day | 120 / 115.6 |
| Ownership type (CMS) | For profit - Limited Liability company |
| Operator chain (CMS) | Not part of a listed chain |
| First certified for Medicare/Medicaid | January 1, 1967 |
| NYSDOH operating certificate | 3620301N, 120 beds on the state roster |
| Operator of record (NYSDOH) | Comprehensive at Orleans LLC |
On an average day it cares for about 116 residents, roughly 96% of its certified beds (above the 91% median across Rochester-area nursing homes).
How did The Villages of Orleans Health and Rehabilitation Center do on its latest inspections?
Inspectors last completed a standard health survey at The Villages of Orleans Health and Rehabilitation Center on January 31, 2025; CMS counts 14 health deficiencies in that cycle, 11 from the survey itself and 6 from complaint visits.
The prior rating cycle, with its standard survey on July 21, 2023, recorded 10 deficiencies. Infection-control inspections produced 0 citations. Across Rochester-area nursing homes the median latest-cycle count is 5, so The Villages of Orleans Health and Rehabilitation Center sits above the local middle.
CMS reports 1 fine totaling $71,112 and 0 payment denials in its three-year penalty window.
How well staffed is The Villages of Orleans Health and Rehabilitation Center?
Each resident at The Villages of Orleans Health and Rehabilitation Center receives about 3.59 hours of nursing staff time per day in CMS's payroll-based data (lower than the Rochester-area median of 3.72), of which 0.32 hours come from registered nurses (lower than the Rochester-area median of 0.50).
Weekend total nurse staffing runs 3.42 hours per resident per day. Total nursing-staff turnover is 56.3% (higher than the Rochester-area median of 52.1%), and registered-nurse turnover is 55.6%. 0 administrators have left in the CMS measurement period. New York's minimum-staffing law (Public Health Law 2895-b) sets 3.5 hours a day, at least 2.2 from aides and 1.1 from licensed nurses; on CMS's reported figures (2.34 aide, 1.25 licensed) this home meets that standard, though the state checks compliance quarter by quarter.
How does The Villages of Orleans Health and Rehabilitation Center compare with nearby nursing homes?
With 120 certified beds it is the same size as the Orleans County median of 120 nursing home beds; the closest other certified nursing home is Orchard Rehabilitation & Nursing Center in Shelby, about 8.0 miles away in a straight line, rated 4 of 5 by CMS.
| Facility | Miles away | Certified capacity | CMS overall rating | Last CMS health inspection | Deficiencies cited |
|---|---|---|---|---|---|
| Orchard Rehabilitation & Nursing Center 600 Bates Road, Medina 14103 | 8.0 | 160 | 4 of 5 | April 16, 2024 | 5 |
| Medina Memorial Hospital SNF 200 Ohio Street, Medina 14103 | 9.2 | 30 | 4 of 5 | June 24, 2026 | 2 |
| Elderwood of Lakeside at Brockport 170 West Avenue, Brockport 14420 | 13.7 | 120 | 4 of 5 | April 2, 2025 | 4 |
| Wedgewood Nursing and Rehabilitation Center 5 Church Street, Spencerport 14559 | 21.1 | 29 | 2 of 5 | March 15, 2024 | 8 |
| Park Ridge Nursing Home 1555 Long Pond Road, Rochester 14626 | 26.2 | 119 | 5 of 5 | April 29, 2024 | 7 |
Which hospitals are near The Villages of Orleans Health and Rehabilitation Center?
The Villages of Orleans Health and Rehabilitation Center sits in the Town of Albion, Orleans County; the nearest hospital is Medina Memorial Hospital (Orleans Community Health), about 9.2 miles away by straight line.
The next closest is URMC Strong West at about 13.8 miles; distances are straight lines, not drive times.
What questions does The Villages of Orleans Health and Rehabilitation Center's record raise?
Use the CMS numbers to steer the tour: ask to see the plan of correction for the 14 deficiencies cited on January 31, 2025, and what changed afterward.
- Nursing turnover of 56.3% is above the local median; ask how many aides on each shift are agency staff.
- Ask what the $71,112 in CMS fines were for and whether the issue has been resolved.
- At about 96% occupancy, ask about the waiting list and whether short-stay rehab beds are separate.
- CMS records a both council here; ask when it meets and whether families can attend.
- If Medicaid will pay eventually, confirm The Villages of Orleans Health and Rehabilitation Center keeps Medicaid residents in the same room after conversion, and how the $50 monthly personal needs allowance is handled.
State record: The Villages of Orleans Health and Rehabilitation Center on NYS Health Profiles.
