Rochester Senior AdvisorWaterview Heights Rehabilitation and Nursing Center is a 229-bed Medicare- and Medicaid-certified nursing home at 135 Meriden Street, Rochester, in the City of Rochester, Monroe County, operating under NYSDOH certificate 2701359N. CMS does not currently publish an overall star rating for Waterview Heights Rehabilitation and Nursing Center in Care Compare data as of October 1, 2026.
What star ratings does CMS give Waterview Heights Rehabilitation and Nursing Center in Rochester?
CMS does not currently publish an overall star rating for Waterview Heights Rehabilitation and Nursing Center; its health inspection rating is not published, staffing not published and quality measures not published, each out of 5.
| Measure | Value |
|---|---|
| Overall rating (CMS) | Not rated |
| Health inspection rating (CMS) | Not rated |
| Staffing rating (CMS) | Not rated |
| Quality measures rating (CMS) | Not rated |
| Certified beds / average residents per day | 229 / 170.2 |
| Ownership type (CMS) | For profit - Partnership |
| Operator chain (CMS) | Hurlbut Care (13 facilities nationally) |
| First certified for Medicare/Medicaid | June 1, 1972 |
| NYSDOH operating certificate | 2701359N, 229 beds on the state roster |
| Operator of record (NYSDOH) | The Shore Winds, LLC |
On an average day it cares for about 170 residents, roughly 74% of its certified beds (below the 91% median across Rochester-area nursing homes).
What did recent health inspections find at Waterview Heights Rehabilitation and Nursing Center?
December 22, 2025 is the date of Waterview Heights Rehabilitation and Nursing Center's latest standard health inspection in CMS's data, and that cycle produced 28 cited deficiencies: 24 standard-survey and 4 complaint-related.
The prior rating cycle, with its standard survey on May 9, 2025, recorded 47 deficiencies. Infection-control inspections produced 0 citations. Across Rochester-area nursing homes the median latest-cycle count is 5, so Waterview Heights Rehabilitation and Nursing Center sits above the local middle.
CMS reports 3 fines totaling $799,713 and 1 payment denial in its three-year penalty window.
How many nursing hours do residents get at Waterview Heights Rehabilitation and Nursing Center?
Waterview Heights Rehabilitation and Nursing Center reports 3.95 total nurse staffing hours per resident per day, higher than the Rochester-area median of 3.72, including 0.71 registered-nurse hours (higher than the Rochester-area median of 0.50).
Weekend total nurse staffing runs 3.22 hours per resident per day. Total nursing-staff turnover is 62.8% (higher than the Rochester-area median of 52.1%), and registered-nurse turnover is 51.6%. 2 administrators have left in the CMS measurement period. New York's minimum-staffing law (Public Health Law 2895-b) sets 3.5 hours a day, at least 2.2 from aides and 1.1 from licensed nurses; on CMS's reported figures (2.18 aide, 1.77 licensed) this home falls short of that standard, though the state checks compliance quarter by quarter.
How does Waterview Heights Rehabilitation and Nursing Center compare with nearby nursing homes?
With 229 certified beds it is larger than the Monroe County median of 120 nursing home beds; the closest other certified nursing home is Edna Tina Wilson Living Center in Greece, about 2.5 miles away in a straight line, rated 5 of 5 by CMS.
| Facility | Miles away | Certified capacity | CMS overall rating | Last CMS health inspection | Deficiencies cited |
|---|---|---|---|---|---|
| Edna Tina Wilson Living Center 700 Island Cottage Road, Rochester 14612 | 2.5 | 120 | 5 of 5 | April 11, 2025 | 1 |
| Latta Road Nursing Home West 2100 Latta Road, Rochester 14612 | 2.7 | 40 | 5 of 5 | January 21, 2025 | 2 |
| Latta Road Nursing Home East 2102 Latta Road, Rochester 14612 | 2.7 | 40 | 3 of 5 | April 18, 2025 | 6 |
| The Brook at High Falls Nursing Home and Rehabilitation Center 2150 St. Paul Street, Rochester 14621 | 4.5 | 28 | 2 of 5 | January 16, 2026 | 5 |
| St Anns Community 1500 Portland Avenue, Rochester 14621 | 4.9 | 376 | 4 of 5 | April 16, 2024 | 3 |
Which hospitals are near Waterview Heights Rehabilitation and Nursing Center?
Waterview Heights Rehabilitation and Nursing Center sits in the City of Rochester, Monroe County; the nearest hospital is Rochester General Hospital (Rochester Regional Health), about 5.0 miles away by straight line.
The next closest is The Unity Hospital of Rochester at about 6.5 miles; distances are straight lines, not drive times.
What questions does Waterview Heights Rehabilitation and Nursing Center's record raise?
Its public data points to specific questions: ask to see the plan of correction for the 28 deficiencies cited on December 22, 2025, and what changed afterward.
- Nursing turnover of 62.8% is above the local median; ask how many aides on each shift are agency staff.
- Ask what the $799,713 in CMS fines were for and whether the issue has been resolved.
- At about 74% occupancy, ask which units have openings and why.
- CMS records a resident council here; ask when it meets and whether families can attend.
- If Medicaid will pay eventually, confirm Waterview Heights Rehabilitation and Nursing Center keeps Medicaid residents in the same room after conversion, and how the $50 monthly personal needs allowance is handled.
State record: Waterview Heights Rehabilitation and Nursing Center on NYS Health Profiles.
